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Privacy Policy

Last updated: October 27, 2026

Company Information

Cognitex Solutions

UIC: 208628048

41 Vasil Drumev Street, Zlatitsa, 2080, Bulgaria

Email: office@cognitex-solutions.com

Information We Collect

When you contact us or request our services, we may collect the following information:

  • Full name
  • Company name and information
  • Email address and phone number
  • Business requirements and project details

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our services
  • Communicate with you about our services
  • Improve our services and customer experience
  • Comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All client information is treated with strict confidentiality.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety

Payments

This website does not take payments and does not ask for card or bank details. If you order a service, we confirm the price and payment terms with you directly, and we keep the related accounting records as long as Bulgarian accounting law requires.

Your Rights

Under GDPR and applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability
  • Withdraw consent at any time

Cookies and Google Advertising

The site only stores on your device what it needs to work: your cookie choice (in your browser’s localStorage).

If you click “Accept” in the cookie notice, we load the Google Ads tag from Google Ireland Limited. It uses cookies such as _gcl_au and _gcl_aw (up to 90 days, on our domain) and cookies on Google’s own domains, whose lifetime Google sets. We use them to measure which ads lead to inquiries and to show our ads to people who have visited the site. The legal basis is your consent (Art. 6(1)(a) GDPR). Google may also process this data in the United States under the EU-U.S. Data Privacy Framework.

If you click “Reject” or make no choice, the Google Ads tag is not loaded. You can change your choice at any time via “Cookie settings” at the bottom of every page.

Personal Data Questions

For questions or requests to access, correct, or delete personal data, use the email address listed on this page. Describe the nature of your request and the contact details previously used with us, without sending unnecessary sensitive information.

This page is provided for general information and does not constitute legal advice. For legal guidance tailored to your situation, consult a qualified attorney.

Contact Us

Email: office@cognitex-solutions.com

Phone: +359 879 689 230

Address: 41 Vasil Drumev Street, Zlatitsa, 2080, Bulgaria