Privacy Policy
Last updated: January 26, 2026
Company Information
Cognitex Solutions
UIC: 208628048
41 Vasil Drumev Street, Zlatitsa, 2080, Bulgaria
Email: office@cognitex-solutions.com
Information We Collect
When you contact us or request our services, we may collect the following information:
- Full name
- Company name and information
- Email address and phone number
- Business requirements and project details
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Communicate with you about our services
- Improve our services and customer experience
- Comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All client information is treated with strict confidentiality.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
Payments
When you purchase a service on this website, payment is processed by Stripe Payments Europe, Ltd. (“Stripe”). Your card details are entered directly on Stripe’s secure payment page and never reach our servers. Stripe processes your payment data as an independent controller under its own privacy policy, available at stripe.com/privacy.
In connection with an order we store: your email address, the website you asked us to analyze, the plan you purchased, an optional business name and content topics, and the payment status Stripe reports to us. We use this data to deliver what you bought, to manage your subscription, and to meet accounting and legal obligations. Order records are retained as long as required by Bulgarian accounting law.
Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
- Withdraw consent at any time
Cookies
Our website may use cookies to enhance user experience. You can control cookie settings through your browser preferences.
Personal Data Questions
For questions or requests to access, correct, or delete personal data, use the email address listed on this page. Describe the nature of your request and the contact details previously used with us, without sending unnecessary sensitive information.
Legal Notice
This page is provided for general information and does not constitute legal advice. For legal guidance tailored to your situation, consult a qualified attorney.
Contact Us
Email: office@cognitex-solutions.com
Phone: +359 879 689 230
Address: 41 Vasil Drumev Street, Zlatitsa, 2080, Bulgaria